And On The Eighth Day, He Created Fax

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Me: “Hi, thank you for calling [mortgage company]. How may I assist you?”

Customer: “Yes, I’d like an application for your assistance program.”

Me: “Certainly! We’ve actually put the application online for your convenience, so you can complete it and submit it right there on our website.”

Customer: “Oh, I don’t use computers. Technology usage is against my religious beliefs. Can you just fax me the application?”

Me: “Erm…absolutely!”

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