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And Miles To Go Before I Seek New Employment

, , , , , , | Right | March 6, 2009

Agent: “I sent in the paperwork over a week ago. Why hasn’t this been processed?”

Me: *looking up record* “I don’t see that we’ve received it. What address did you send it to?”

(The agent gives an address in Los Angeles of a company with a similar name we are not affiliated with.)

Me: “Our office is located in San Francisco. We’re not actually affiliated with the company in L.A.”

Agent: “Well, what do we do now?”

Me: “It’s possible that they’ll forward it to our address which is printed on the paperwork, but the fastest way would be for you to submit a new form.”

Agent: “Can’t you just drive over there and get it?”

Me: “Well, no, sir. It’s in L.A. and we’re in San Francisco.”

Agent: “So?”

Me: “It’s at the opposite end of the state.”

Agent: “You can’t just go get it?”

Me: “San Francisco is not near L.A.”

Agent: *angrily* “Well, how far is it?”

Me: “About 400 miles.”

Agent: “…”

Me: “It would take about nine hours in each direction.”

Agent: “You aren’t being very helpful.”

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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