And Many F***s Were Given
(I work in a call centre. Going on a break, I overhear two coworkers known for slacking off a lot complaining about something, so I decide to stop and listen.)
Coworker #1: “I get really upset when a customer tells me to f*** off.”
Coworker #2: “Me, too. It’s really mean of them.”
Me: “If you don’t mind me asking, how often does it happen?”
Coworker #1: “Two or three times a day.”
Coworker #2: “Yeah. Me, too. About the same.”
Me: “If customers aren’t telling you to f*** off at least a dozen times a day, you aren’t working hard enough.”
(I walked away while they stood there with their mouths open.)
Question of the Week
Have you ever served a bad customer who got what they deserved?