An Unwarranted Amount Of Stupidity

| Right | July 18, 2017

(I work at a home improvement store, specifically in the appliances department. I get a call from a customer who has me look up an order of hers. It’s currently December 2014.)

Customer: “I really want to get this dryer fixed, but I can’t remember when I bought it exactly.”

Me: *reading purged order* “Okay, ma’am… looks like you bought it in September of last year, so the manufacturer warranty is expired.”

Customer: “Oh, shoot. Oh! Did I buy an extended warranty?”

Me: *scrolls through order again* “No, ma’am, you didn’t.”

Customer: “Oh… what if I go to another [Company] store and don’t tell them anything and buy the extended warranty?”

Me: *pauses* “Well, you only have 90 days from date of purchase to buy the extended warranty, ma’am.”

Customer: *with serious disappointment* “Oh, so they’re all smart, then?”

Me: “…”

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