An Unrewarding Experience

| Right | November 27, 2015

(I work as a supervisor at a grocery store, and we have just launched a new rewards card for the store, and started asking every customer with their order if they want to get the new card. I am called over to this exchange between a cashier:)

Me: “Hi, is there a problem?”

Customer: “Your cashier is trying to track me.”

Me: “Excuse me?” *I exchange glances with my cashier, who is very confused, too*

Customer: “What don’t you understand?”

Me: “How is she trying to track you?”

Customer: “She wants me to sign up for this card so the government can see everything I buy and everywhere I go.”

(I almost start laughing, before I realize he is serious.)

Me: “Sir, this card is just a rewards card for us to keep competitive with [Competitor].”

Customer: “I don’t shop there because they’re trying to track me, too. This government wants to get me. I’ve gotta get out of here.”

(The customer proceeded to walk out of the story, leaving his groceries behind, and I haven’t seen him since.)

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