An Order Disorder, Part 2

Every day, this customer comes in and orders the same thing: a medium number four with curly fries. I have his order memorized.

Customer: “Hello.”

Me: “Hello, your total is [amount].”

Customer: “I’ll have… Wait, how do you know what I’m going to order?”

Me: “You order the same thing every day.”

Customer: “Oh, then I should change it.”

He orders something completely different.

This scenario would play out every time I made the mistake of entering his food before he said it. He would even check my screen to make sure I hadn’t entered it already.

Mind, we ALL knew his order, so as soon as he came in, the cook would start on his sandwich and the fryer would put in his fries. If he changed it because I entered it too fast, the food would go to waste.

Sometimes I would hold onto his food for a little just so he wouldn’t realize we already knew his order.

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An Order Disorder