An Odd Place To Have A Pet Hate

(This is a phone call I received from a client.)

Me: “Animal Clinic, this is [My Name]. How may I help you?”

Customer: “Yes, I was hoping to reschedule my appointment. I tried coming in yesterday, but the lobby was very full of pets, and it aggravated my allergies. Could I make an appointment for a time when the lobby won’t be full of pets?”

Me: “Ma’am, you do realize that this is a veterinary clinic? I cannot guarantee that the lobby won’t have other pets in it at any time. First thing in the morning will probably be your best bet for it not being too crowded.”

Customer: “Okay, but if the lobby is too full of pets again, then I’ll have to leave. You really should be more considerate about people’s allergies.”