An Injeaneous Idea
(I work at the customer service desk at a large chain retail store that sells a lot of clothing. An elderly man approaches me looking rather distressed.)
Customer: “Excuse me, I’d like to report a shoplifting incident in your store.”
Me: “Oh, okay; it happens sometimes. Can you show me where?”
(He takes me to the junior’s section and leads me to a rack of distressed jeans.)
Customer: “See! Someone replaced a whole rack of jeans with their old, ratty ones! The nerve of people these days!”
Me: “Sir, I appreciate your concern, but we are actually selling those jeans; they’re currently in style. That’s how they’re supposed to be.”
Customer: “You’re selling used jeans?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.