An Inconvenient Truth
(I am at a store with my grandmother, picking up dog food. Since I have just gotten out of work and am only picking the food up, as it is on the way and I don’t want to backtrack, I’m still wearing my uniform, consisting of a blue shirt and tan work pants. The employees at the store wear a red shirt and black pants.)
Customer: *approaches from behind while I’m looking at a magazine, a couple feet away from my grandmother* “Excuse me. Where are the flea collars located?”
Me: *ignores her thinking that she is talking to an employee nearby*
Customer: *taps my shoulder to get my attention*
Me: *turns and looks at her* “Am I in the way? I’m sorry.” *goes to move out of her way*
Customer: “No. Where are the flea collars?”
Me: *looks confused* “I don’t know, ma’am.”
Customer: “Well, you should know, since you work here.”
Me: “I don’t work here. I’m only picking up dog food.”
Customer: “Why are you wearing a badge, then?”
Me: *looks down at my badge that clearly states the name of the store I work at on it* “I just got of work and didn’t want to make a unneeded trip. Plus, the employees here wear red shirts, not navy blue.”
Customer: “Well, aren’t you inconvenient.” *stomps off*
(Meanwhile, my grandmother was watching the entire exchange and started laughing after the woman left.)
Question of the Week
Have you ever served a bad customer who got what they deserved?