An I For An Eye
Call Center | Right
| July 28, 2011
Me: “What’s your name, ma’am?”
Caller: “Miriam.”
Me: “‘M’ as in Mary, ‘I’ as in India–”
Caller: “No! ‘I’ as in the eye in your face!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.