An Eye For A Tooth
(I work as a receptionist for an eye doctor and one of my main duties is answering the phone and speaking to patients. A patient calls in.)
Me: “[Name] Optometry. How can I help you?”
Patient: “Hi, this is [Patient].”
(I look him up in our system to find that he is indeed a patient at our office.)
Patient: “I wanted to confirm my appointment with [Doctor] for this Tuesday for a tooth extraction.”
Me: “Sorry… did you say ‘tooth extraction?’”
Patient: “Yes?”
Me: “This is an OPTOMETRY office.”
Patient: “Oh… Sorry.”
(We both laughed and he went to find the number for his dentist. The weirdest thing is, the doctor he mentioned DOES work here, but you certainly wouldn’t want him to pull any of your teeth!)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?