An Extra Hot Slice Of ‘Got Ya!’

| AK, USA | Working | May 21, 2017

(I am the assistant manager of a pizzeria. For training purposes, I call the carry-out line during slow times, especially five minutes to close, since we serve up to close. As you can imagine this is also fun for me. This has been a very busy night for us and I am currently in the office, on my cell phone, just around the corner from the store’s phones.)

New Coworker: “Thank you for calling [Location]. What can I get for you today?”

Me: *in an overly exaggerated accent* “Howdy, ma’am. I got sort of an unexpected party here and I need a few pizzas.”

New Coworker: “A few?” *I could almost hear her becoming worried* “How many would you like?”

Me: *in accent* “Oh, not many. Say, maybe 20 or 25.”

New Coworker: “O… kay, could you hold just a moment? I need to check something.”

Me: *in accent* “Sure.”

(I hear New Coworker asking for me so I stand and put the cell behind my back.)

New Coworker: “[My Name], I have a man on the phone who wants several pizzas.”

Me: “Okay, we have more dough ready and can do a few. How many?”

New Coworker: “Like 20 or more!”

Me: “All right, take the order.”

New Coworker: “I figured we might be out or closed or something.” *which by now we would be closed, but the call would show before close*

Me: “We got the call and we have enough product to make the order. We have to take the order.”

New Coworker: *looking deflated* “Okay.”

(New Coworker goes back to the phone.)

New Coworker: “All right, sir, I am ready to take your order.”

(I have now walked up and stand literally three steps behind her.)

Me: *in accent* “I need five pizzas to be with everything. Another five, to be just veggie but with no jalapeños. Another five in the taco style, and the last five will be difficult.”

New Coworker: “Okay, sir, hold just a moment.”

(I have my cell to my ear as she turns to me.)

New Coworker: “Are you sure, because they are ordering many toppings and some with difficult instructions.”

Me: “We have to take the order. No exceptions unless we are out and we are not.”

New Coworker: *sighs, but nods acceptingly, then turns back to the phone* “All right, sir, what is the rest of your order?”

Me: *in accent, while facing her* “On the last five I need double onions and anchovies.”

(The look on her face was priceless. She was one our best workers and helped me do many last minute orders, with no complaint.)

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