An Extra Chip On The Old Block
(I’m at the end of a particularly long and draining two days. I’d had a 19 hour, fly-in fly-out interstate trip the day before, had planned on sleeping until I had classes in the afternoon, but had been called into work. It’s now 9 pm and I decide I’m not cooking and stop past a relatively quiet drive-thru for some dinner. I place my order and make small talk with the server as I’m paying.)
Server: “That’ll be [amount].” *takes my card* “Hey, you look pretty tired. Are you all right?”
(It sounds like something that could’ve been rude, but he said it with concern.)
Me: “Yeah, mate, I probably look half as tired as I feel.”
(We complete the payment and I think nothing of it. I’m waiting for the food for a few minutes, and the server comes and hands me the food and leans out the window.)
Server: “Sorry it took so long. I had them do you up a fresh batch of chips. And just be careful; I gave you a bit extra, so the box isn’t shut properly in there.”
(I thanked him as best as I could in my tired state. It wasn’t much but it made my whole day.)
Question of the Week
Have you ever served a bad customer who got what they deserved?