An Expert In Wait-y Matters
Close to 5 am one Saturday morning, I stopped at a taxi stop near a train station in central Copenhagen. There was a long line of customers as well as lots of mostly young people everywhere trying to flag down a taxi.
At times like this, I prefer to only pick up people at taxi stops. My logic is: If they’re sober enough to find their way to a taxi stop, they’re probably sober enough not to get sick in my car.
I drive to the front of the slightly disorganised line, roll down the window and ask: “Who has waited the longest?”
Just as two young women were about to open one of the rear doors, a young man skipped the line, shoved his way past them and slid into the back seat.
Me: “I don’t think it was your turn.”
Passenger: “How about a fare to [place ten miles away]?”
Me: “I don’t care where you’re going. You skipped the line.”
Passenger: “I don’t wait in lines.”
Me: “And I don’t drive people, who don’t wait in lines.”
He complained a bit, but eventually left. The two young women got in and I took them to their destination.
Question of the Week
Have you ever met a customer who thought the world revolved around them?