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An Exchange Not Fit For Mother

, , , , , | Right | October 5, 2020

Mother’s Day is our busiest day of the year. A customer calls the evening before.

Caller: “I want a table for eight.”

Me: “I’m sorry, sir, but that is Mother’s Day and we’re fully booked.”

Caller: “No, you don’t understand. I want a table for eight tomorrow. Make it happen.”

Me: “I’m sorry, sir, but we have no availability. That is impossible.”

Caller: “Are you stupid?! Get me a table or get me a manager!”

Me: “I am intelligent enough to know that we do not have any tables available at all tomorrow, sir.”

Caller: “Manager! Now!”

At first, I don’t want to pass the phone over, as my manager isn’t the friendliest guy to work with and he’s very busy in the middle of our dinner shift. He notices I am still on this phone call, though, so he comes up.

Manager: “Why have you been on the phone for so long?”

I’m like, “F*** it, this customer isn’t going to listen to me anyway,” and give the phone to my manager.

Manager: “How can I help?”

He listens for about fifteen seconds.

Manager: “So you’re tying up my hostess in the middle of dinner even though she’s already told you nicely that we can’t fit you and your g**d*** family in the night before our busiest day of the year? F*** you, buddy!”

And he hung up the phone!

This story is part of our Best Of October 2020 roundup!

Read the next story in the Best Of October 2020 roundup!

Read the Best Of October 2020 roundup!

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