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An Environmental Mess

, , , | Right | September 5, 2017

(A customer has purchased a small amount of items, enough to fit in one bag. However, they’re a little heavy and have somewhat sharp edges, so I go to double bag them.)

Customer: “No! Don’t do that!”

Me: “Oh, I’m sorry. The items are a little heavy; I don’t want the bag to break. Would you like me to separate them into two bags?”

Customer: “No! Only one bag! Save the environment!”

(I oblige and send the customer on her way. As she reaches the parking lot, I see the bag tear, and her items go everywhere. A second later she comes back in.)

Customer: “Your cheap bag broke! I had to chase my stuff down!”

Me: “I’m sorry, ma’am, would you like me to re-bag them?”

Customer: “Yes, but only use one bag. Save the environment!”


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