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An Entitlement Sandwich

, , , , | Right | September 14, 2021

Three friends and I are going to a sandwich chain for lunch. It’s set up so you start at one end (with a big ORDER HERE sign) and pay at the other (with a PAY HERE sign). It’s how every store in this chain is set up; it’s not hard to figure out.

We line up and start the process of making our selections. Two people get behind us, so now there are several people making a very conspicuous line that, wonder of wonders, just happens to be following the signs.

I’m next in line and as I get started on ordering, a man walks in. He plants himself in front of the veggies and just stares at the menu.

The employee and I shrug at each other. My sandwich gets made and the employee moves on in the line.

Customer: *Bellows* “I WAS HERE FIRST! GOD, WHY IS IT SO HARD TO GET SOME SERVICE IN THIS COUNTRY?!”

The whole line is staring at him like he just lost his mind. Aside from the fact that he came in long after my friends and the other customers, he’s standing in the middle of the ordering line!

Employee: *Politely* “Sir, all of these people were here before you. You’re not even in line. The line starts over there behind the man in the green jacket.”

Customer: *Still yelling* “NO! I WAS IN THIS SPOT BEFORE THOSE STUPID KIDS AND I REFUSE TO MOVE!”

Employee: *With the sweetest smile in the world* “No, you were not, sir. And if you won’t get in line properly, then I guess I just won’t serve you until after the man in the green jacket is finished getting his order.”

He ranted and raved while the next four people got their sandwiches. The girl behind the counter never responded to him; she just kept making sandwiches. 

My friends and I stayed inside to eat just so we could watch his theatrics. To be fair, it was entertaining to see him grow increasingly dramatic with waving hands and stomping feet. He spent a while ranting about the failure of customer service, about how she would never amount to anything in her life, and about how she had been trash in the past, was trash now, and would remain trash in the future.

And he did it all in the face of this completely indifferent employee, who smiled so sweetly and brightly at every other person she served. It was the most professional middle finger I had ever seen someone give a rude person.

When he realized that the employee just didn’t care and continued to ignore him, he finally stomped out and tore out of the parking lot with squealing tires.

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