An Electrifying Confection
(This happens while I’m setting up a new prepaid phone with a cute little lady.)
Me: “Alright, ma’am. Go ahead and press the phone’s power button and let me know when it has powered up.”
Customer: “The power? What is power?”
Me: “It’s the button you normally hang calls up with. Looks like a little red telephone.”
Customer: “Ah, I see!”
(A few minutes pass in silence.)
Me: “Ma’am, are you having trouble turning the phone on?”
Customer: “Yes. It doesn’t work. There’s no light.”
Me: “I’m sorry. Check and make sure the battery is pushed in all the way on the back.”
Customer: “Battery? What battery?”
Me: “It came with the phone, in the package. It’s small, black, and has 3 little metal contacts on one end. You need to put it inside the back part of your phone.”
Customer: “I don’t see a battery. There isn’t one in the phone, and there isn’t one in the package, either.”
Me: “You don’t see it? It should have been packaged in a separate little baggie–”
Customer: “OH! That! That’s in my candy dish!”
Me: “Your candy dish?”
Customer: “Yeah! I saw it on table and thought it was a piece of chocolate!”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?