An Alarming Lack Of Caring
(At our movie theater, our emergency exits have an alarm that will go off if you even move close to the door; you don’t even have to touch it. I am doing a theater check and see a man on his phone close to the door. Not wanting to speak and interrupt his call, I make a “come here” gesture. The customer quite clearly sees me but ignores me.)
Me: *out loud* “Sir.” *come hither gesture again* “You need to move away from the door or else the—”
Customer: *cutting me off angrily* “What?! Can’t you see I’m doing business?”
(He turned away from me and headed closer to the door. At this point I was just willing to let him set off the alarm, which he did. His sheepish look when he set off the very loud alarm in a quiet movie theater was all I hoped it would be.)
Question of the Week
Have you ever served a bad customer who got what they deserved?