American’t
Me: “In order for me to see your screen, you have to select your region.”
Caller: “What does that mean?”
Me: “You need to select the United States on the map.”
Caller: “Why would you think I would know where that was on a map?!”
Me: “It’s just a standard world map.”
(The caller reads places’ names aloud as they hover their mouse over the map.)
Caller: “Asia… Africa… Russia… China… I don’t think it’s here.”
This story is part of our Geography roundup.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
