American Express Yourself

England, UK | Working | April 21, 2017

(I’ve ordered my food and pull around to pay.)

Worker: “Sorry we don’t accept American Express.”

Me: “Really? I thought I saw the sign saying that you do.”

Worker: “No,, we don’t.”

Me: *while looking for some change* “That’s really inconvenient; is there a problem?”

Worker: “No, we just don’t take them.”

Me: “Okay. Well, I will have to pull over at that cash point. You should really update the sign.”

Worker: “I’ll ask my manager.” *off she goes*

Me: “I just made that comment that you state that your sign says that you take American express and I’m told you don’t.”

Manager: “Where does it say that?”

Me: “The sign with all the cards on it.”

(The manager jogs around looks at the sign then jogs back in.)

Manager: “I guess we can see if it works.”

(The payment clears fine.)

Manager: “Well, I never. Apparently we do take it.”

Me: “Okay, thanks.”

(All would be fine until a week or two later I had the exact same conversation with another manager!)

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