Always Take The Weather With You Somewhere Else
(I work for a major hotel chain in their reservation center.)
Me: “Good evening. This is [My Name] and I will be assisting you with your reservation.”
Caller: “Can you tell me what the weather will be like next week in [City 1000 miles away]?”
Me: “Sir, this the Global Reservation Center for [Hotel]. I suggest you look up the forecast via a weather website.”
Caller: “Can you look it up for me?”
Me: “I can, but you will be on hold for the next few minutes.”
Caller: “Oh. Never mind, then.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
