Always Handle Grown Ups With Kid Gloves, Part 2

| Right | July 27, 2012

(I work as a cashier at a hardware store. A customer has had a problem-less transaction and is beginning to ring through purchase. She pauses after a few moments.)

Customer: “It says my card is rejected.”

Me: “Okay.”

Customer: “What do I do?”

Me: “What does the screen say?”

Customer: “It says ‘Take Card Out. Press OK. Try again.'”

Me: “Okay, so follow the screen.”

Customer: “So, what do I do?”

Me: “Take your card out.”

Customer: “Okay.”

Me: “Press ‘OK.'”

Customer: “Okay.”

Me: “…and try again.”

Customer: “Well, no need to explain it like I’m a five year old!”


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