Already Needs Some Coffee
(I am a night auditor at a hotel in Nashville that has an ongoing contract with a major national airline to hold rooms for their pilots and flight attendants. This happens while a group of flight attendants is checking in.)
Me: “And just so you know, there is a complimentary breakfast from 6:30 until 9:00 this morning, down here in our lobby.”
Flight Attendant: “Okay, but is there a complimentary breakfast for us??
Me: “Yes, ma’am, there is a complimentary breakfast from 6:30 until 9:00 this morning.”
Flight Attendant: “Yes, but is there a complimentary breakfast for us?”
Me: *more than a little confused, as I’ve just answered her question* “Yes, ma’am. We serve breakfast from 6:30 until 9:00.”
Flight Attendant: “I know, but sometimes, the hotels have a free breakfast. Do you have that?”
Me: “Yes, ma’am. As I’ve said, multiple times, we have a complimentary breakfast from 6:30 until 9:00, here in our lobby.”
Flight Attendant: “I don’t like your attitude.”
(She came back down, half an hour later and asked another two times if we serve a complimentary breakfast.)
Question of the Week
Tell us about the most outrageous request a customer has ever made!