Along The Way, You’ll Meet Some Hopped-Up Munchkins
(I live in a town where 65% of the people are 65 years old and older. When we were redoing the design of the store, they placed a large white walkway from the front door to the pharmacy.)
Customer: “Hi, I would like to pick up my prescription.”
Me: “I’m sorry, ma’am, but this is the front of the store. Your prescription is in the back of the store, in the pharmacy.”
Customer: “How do I get there?”
Me: “Follow the white brick road.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
