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Almost Spilled Out Of Control

| Working | October 4, 2013

(I am in a convenience store, and a young girl walks in with two of her friends. The young girl goes over to the counter and orders a frozen drink. After she has filled her cup, I see her walking back to the middle of the store to her friends, and a large bit of ice that was standing on her drink falls over. She looks up somewhat amused, and we both smile at each other, because it is rather funny. She then walks over to the register again.)

Young Girl: “Excuse me, do you have any napkins?”

Employee: “No, sorry.”

Young Girl: “Oh, well, I’m sorry but I’ve just spilt some of my drink on your floor.”


Young Girl: *slightly irritated at the employee’s rudeness* “Well, look, it’s not like I did it on purpose, okay? It was an accident. I came over here and asked for something to clean it up with so I could clean it myself, but you don’t have anything, and that’s not my fault.”

Employee: *embarrassed* “I’m… sorry…”

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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