Almost Makes You Want To Re-Tire

, , | Right | January 27, 2010

Customer: “They charged me $110 for working on my car?!”

Me: “What did you have done?”

Customer: “I just came because the car said service was needed on the car.”

Me: “Yes, you got an oil change and tire rotation, state inspection, and a car wash.”

Customer: “Tire rotation? Aren’t they always, like, rotating as I drive?”

Me: “Yes, but the tires are removed and swapped; the tires on the rear are moved to the front, and the fronts to the rear. It’s to help the tires wear out evenly.”

Customer: “They wear out?”

Me: “Eventually, yes. They do.”

Customer: “Why?”

(I try to describe traction, friction, and the breakdown of soft compounds like tire tread over concrete.)

Customer: *blank stare* “Isn’t my car pretty?”

(As the customer leaves, they pull on the door about three times before they see the push sign.)

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