Almost Makes You Want To Re-Tire
Customer: “They charged me $110 for working on my car?!”
Me: “What did you have done?”
Customer: “I just came because the car said service was needed on the car.”
Me: “Yes, you got an oil change and tire rotation, state inspection, and a car wash.”
Customer: “Tire rotation? Aren’t they always, like, rotating as I drive?”
Me: “Yes, but the tires are removed and swapped; the tires on the rear are moved to the front, and the fronts to the rear. It’s to help the tires wear out evenly.”
Customer: “They wear out?”
Me: “Eventually, yes. They do.”
Customer: “Why?”
(I try to describe traction, friction, and the breakdown of soft compounds like tire tread over concrete.)
Customer: *blank stare* “Isn’t my car pretty?”
(As the customer leaves, they pull on the door about three times before they see the push sign.)
This story is part of our bad driver roundup!
Read the next bad driver roundup story!
Read the bad driver roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
