Almost As Bad As The Szechuan Sauce Debacle Of ‘18
Today has been extremely busy and we’re getting to customers as fast as we can. I am speaking to an irate customer.
Me: “Hi. Can I help you?”
Customer: “Yeah, I just came through drive-thru and didn’t get any d*** sauce for my nuggets!”
A manager walks over.
Manager: “Can I see your receipt?”
Customer: “I ain’t got no d*** receipt. Just give me my sauce!”
Manager: “Okay, well, without the receipt, it’s 27 cents each.”
The customer begins screaming at the manager for her sauce, before eventually throwing change at my manager’s face.
Customer: “There, now can I get my f****** sauce?! B****!”
I can see my manager really trying to reign in her temper.
Manager: “Leave my store.”
Customer: “What the f***? I gave you the money; give me my sauce!”
Manager: “Leave my store now before I call the police!”
The irate customer flips off my manager and leaves, only to have her mother walk in a couple of minutes later, very meek and apologetic.
Customer’s Mom: “I’m so sorry for how my kid is acting; can I buy some sauces, please?”
The customer did end up buying a few sauces, but still no receipt emerged! The manager who worked with the customer took a few minutes to calm down, and everything went smoothly from there.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?