Allergic To Reason

, , , , , | Right | October 6, 2017

(I work at an endodontist office. Each new patient has to complete paperwork, including a “go-to” card that lists pertinent information, such as current medications and known allergies. Patients who we have not seen for six or more months have to complete a new card so we are up-to-date. A patient comes in, completes the paperwork, and is taken into her appointment. A few minutes later, the hygienist comes flying out.)

Hygienist: “Can I see her card?”

Me: “Here you go.”

(The patient comes out as well, clearly upset.)

Hygienist: “Ma’am, you didn’t notify us that you were allergic to latex.”

Patient: “Why would I? I didn’t see how it was relevant!”

Me: “You should have listed it on the card when you filled it out. See here? We have a place for allergies.”

(I point to the section, which she has left blank.)

Patient: “I thought that was for medication allergies. How was I supposed to know that you were going to have latex gloves?!”

Hygienist: “Ma’am, this is a dentist’s office.”

Patient: “So?”

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