All The World’s A Book
Customer: “Excuse me, I’m wondering if you can help me?”
Me: “Sure, how can I help?”
Customer: “I’m looking for a book.”
Me: “Right, what book is that?”
Customer: “I’m looking for a dictionary.”
(I take the customer to the dictionary section, but she shakes her head.)
Customer: “No, it’s not a dictionary; it’s just a book.”
Me: “Well, I’m afraid I need to know a bit more than that to find it for you.”
Customer: “Well, it’s not a book; it’s a box.”
Me: “A box?”
Customer: “Not really. It’s kind of a box and you put things in it. Like a box.”
Me: “So it’s not a book?”
Customer: “Yes, it is also a book.”
(Turned out she was looking for a safe.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?