All That For Nothing
Me: “Hi, welcome to [Restaurant]. Can I help you?”
Customer: “Yes, please, you sell doonoo?”
Me: “I’m sorry? Do we sell what?”
Customer: *points at menu board* “You know, noots!”
Me: *looks up to where he’s pointing which is a picture of some bagels* “Bagels?”
Customer: “No! Noots! Doonoots!”
(This goes on for several minutes, both of us getting more and more frustrated, until…)
Me: “Wait, are you saying nuts?”
Customer: “Yes, yes!”
Me: “We have peanuts for our ice cream sundaes.”
Customer: “No, no, no. DOOnoots!”
Me: *with a huge smile of understanding* “You mean doughnuts?!”
Customer: “Yes!”
(Keep in mind we have been working on this for a good five minutes. He now looks so excited that what I say next nearly breaks my heart.)
Me: “No, I’m sorry. We don’t sell doughnuts.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.