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All Systems Normal, If By “Normal” You Mean “AAAAAAA”

, , , , , | Working | November 25, 2021

My company is the epitome of chaotic and disorganized as a quirky character trait. Our sales manager is the worst out of everyone and has made it my responsibility to remind her to send out software license renewals, despite constantly crowing about her “system” and why she cannot have her files on the server because it would mess up her “functional” system.

I typically just schedule to send her reminder emails when licenses expire at sixty-day, forty-five-day, thirty-day, and fifteen-day intervals and wait for the client to email me because four acknowledged warnings is clearly not enough. It is pretty commonplace for me to have to stop what I am doing when she screeches at me to find a P.O. to prove she is behind. I have no access to her P.O.s due to her asinine “system,” so I merely shrug my shoulders at her, remind her that it isn’t my job but I am happy to take it on if she wants to split the commission, and go back to actual software development when she starts to complain about me possibly being able to do her job.

Despite keeping her own “records” on her computer exclusively and how, frankly, easy it is to renew licenses for happy customers, she typically makes me keep a log that she has me send her once a month. No amount of reminding her that it is on the server can convince her to get it herself, so I relent to emailing it and call it a day.

This time, she messages me telling me that there is a license missing, but she refuses to tell me for whom or when the license was generated. She wants me to search my email to find it. Again, I don’t have access to any of this, but I search anyway and ask the person whose job it is to actually create the licenses. He cannot find it in his email, either, but finds when the license code was sent out. We continue to dig.

Apparently, this dingbat sent him a screenshot of an email authorizing his purchase in a text message two years ago and expected me to keep track of this for her. It would’ve taken her two seconds to forward her email. Thank goodness her system is infallible!