All Stores Should Have This Zero-Tolerance Policy, We Swear

, , , , | Right | September 28, 2020

I am working in a hardware store with two coworkers. [Coworker #1] is in his mid-twenties and absolutely never uses bad language. In fact, he physically cringes when other people swear around him. [Coworker #2] is a similar-aged woman who really knows her stuff. A customer is at her register with a return and is complaining loudly.

Customer: “This is your fault! You shouldn’t be able to sell this s***.” 

Coworker #2: “I’m sorry the item wasn’t what you expected, sir. Since you have your receipt, you’ll get a full refund.” 

Customer: “I know I will, b****. But it’s your fault I bought it in the first place. You’re the one who told me the f****** thing would work! You should be the one to pay for it.”

The abuse continues and gets worse for a few minutes, and [Coworker #2] is clearly uncomfortable. In walks a police officer.

Coworker #1: “Right over here, officer. That’s the man who is being threatening. And I have his profanity-riddled rant against my coworker on video.” *Holds up his cell phone*

[Coworker #1] called the police as soon as the angry customer started swearing and then recorded the rest. The customer looked scared out of his mind as the police and [Coworker #2] discussed potential harassment charges. She decided to just let the guy go. But he was like a frightened toddler as he left, and [Coworker #1] shot him daggers with his eyes the whole time.

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