All Signs Point To Duh
Customer: “I bought these games yesterday, and I don’t want them. I want my money back.”
Me: “Sorry, but I can’t give you cashback. I can exchange them for credit so you can choose something else.”
Customer: “I was not told that when I bought them.”
Me: “Yeah, sorry… but we do have signs up.” *I point to two of these signs*
Customer: “Well, I’m illiterate, so I couldn’t know! Now give me my f****** money!”
Me: “As I said, I am sorry, but I can only do it as credit.”
Customer: “But, there was no way I could know that when I bought them! I’m illiterate!”
Me: “Well, there was no way we could know that when you bought them. Perhaps you could get a sign?”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.