All Dogs Bring All Kinds Of Advantages
Awesome, Editors' Choice, Hotel, Inspirational, Oregon, Pets & Animals, USA | Working
| December 20, 2019
(My boyfriend and I are vacationing. We have our pet dog with us. Even though I’m disabled and use a wheelchair, Fido is not a service animal. This occurs at check-in.)
Desk Clerk: “Your total is [amount that is much lower than quoted when we made the reservation].”
Boyfriend: “That’s for the suite, right? With the pet fee?”
Desk Clerk: “We’re not allowed to charge extra for service animals.”
Me: “Fido’s just a pet, though. We don’t want to take advantage.”
Desk Clerk: “Thanks for being honest, guys. Just consider the extra charge waived as a thank-you.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
