Aisle Be Watching You, Part 2
Customer: “I’m looking for horseradish.”
(I take her to the condiment section, where there are seven different kinds of horseradish.)
Customer: “No, it’s not any of these.”
Me: “Is it a refrigerated product?”
Customer: “Oh, I don’t know.”
Me: “Well, this is the only place I know of where we stock horseradish.”
(A few moments later, the customer finds me again.)
Customer: “I know where it is. But I’m not going to tell you. You need to figure it out on your own.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
