Airtight Conclusions For Windbags

, , , , , | Right | January 15, 2009

(A customer comes in attempting to return a worn, filthy $39 dress that’s covered with hair.)

Me: “Our company’s policy states that we cannot return worn merchandise. I’m sorry, but we can’t give you your refund.”

Customer: “I never wore this. I want my money back.”

Me: “Ma’am, the dress is stained with your makeup, and has your hair on it. I refuse to take this item back.”

Customer: “Let me speak to your store manager.”

Me: “I am the store manager.”

Customer: *takes a few steps back* “Look at me. I’m dressed head to toe in your clothing. I make more money in a year than you will in a lifetime.”

Me: “That may be so, but I’m still not taking your dress back. It seems that the price shouldn’t be an issue for you.”

Customer: “You don’t know who I am. You’ll be lucky to have a job in the morning!”

Me: “If you earn as much as you say, wouldn’t my year of unemployment cost more out of your income taxes than the price of the dress?”

Customer: *storms off*

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