Air Headedness
Customer: “I need an air filter for my car.”
Me: “Sure thing. Do you know what one you need?”
Customer: “Yeah, yeah, just show me where they are?”
I show him, he grabs one, pays, and leaves. He storms back in later that day.
Customer: “This doesn’t match! You sold me the wrong part!”
Me: “But, you picked it out?”
Customer: “You must have taken me to the wrong aisle!”
This time, he has the filter that he pulled out of the car in a box. I open it up to inspect it.
Me: *Sighs.* “Sir, that’s not an engine air filter. That’s a cabin filter. That’s for filtering the air inside the cabin, not the engine.”
Customer: “So you’re telling me my car has two air filters?”
Me: “Yes, one for you, one for the car.”
Customer: “Well, that’s just stupid. Why would they need separate air?”
Me: “You and the car are breathing very different things, sir.”
Customer: “I swear it’s all a scam to make you buy more stuff!”
I helped him get the correct CABIN FILTER, and even helped him install it in the parking lot. They’re both VERY different looks and sizes, so I wonder how long he was trying to make this d*** thing fit?
