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Ah, Managers

, , , , , | Right | September 21, 2008

Customer: “Does this camera come in different colors? I really want blue.”

Me: “Yes, but I’m sorry… I don’t have any blue ones. I only have black, red, and bronze.”

Customer: “Blue takes better pictures.”

Me: “I’m sorry?”

Customer: “Yes, my brother takes pictures and says the blue ones are best.”

Me: “Well, to be honest, the color only affects how it looks. It has nothing to do with the performance.”

Customer: “Are you calling my brother a liar?!”

Me: “No, I’m just saying he’s misinformed–”

Customer: “I SAID he’s a photographer and he knows what he’s talking about. He’s been published.”

Me: “I’m sure he has, but I’ve done hundreds of weddings myself and I’ve been selling for years.”

Customer: “Stop it! I want to see the manager.”

(I get my manager and explain the situation.)

Manager: “So, I understand you want a blue camera because it’s supposed to be better?”

Customer: “Yes, I thought you guys would know that!”

Manager: “You know, I think your brother was mistaken.”

Customer: “But–”

Manager: “Let me explain. You see, sports cars come in all colors, right? You ever notice that they always seem to sell the red ones most? Porsches, Lamborghinis, and Corvettes?”

Customer: “Well, yeah…”

Manager: “So, I think it’s an obvious choice.”

Customer: “I’ll take the red one!”

Me: “…”

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