Ah, Grandmothers, Part 3
(My aunt works at a popular doughnut shop chain near my grandmother’s house. One evening, my older sister and her boyfriend, my little brother, and I decide to head there after an afternoon at a fair, while waiting for my mom to pick us up. A short while afterward, a couple of tough-guy type young men walk in, making rude comments, being loud, and generally making a nuisance of themselves. The leader of the group approaches the counter where my aunt is working.)
Customer #1: “Yo, b****, gimme your number.”
Aunt: “I don’t think so. Is there anything you’d like to order?”
Customer #1: “How ’bout a piece of that a**?”
Aunt: “Sorry, not on the menu. Now order something or please leave. You’re holding up the line.”
Customer #2: “B****, we’ll leave when we wanna leave.”
Customer #3: “Yeah, who’s gonna stop us, little old you?”
Aunt: “No, little old [Manager]. Now, please, place your order or get out.”
(The customer orders two cases of donuts, and throws his money to the ground.)
Customer #1: “See what you did? Pick it up and hand it back to me!”
Aunt: “Um, it’s on your side of the counter.”
(The customer picks up his money and walks over behind the counter and throws it down again.)
Customer #1: “Now pick it up, b****!”
Aunt: “No. As a matter of fact, leave. I’m refusing service.”
Customer #1: “Why, because I’m black?!”
Aunt: “No, because you’re acting like an imperious a**hole, and you have been since you walked in. Now leave, or I’m calling the police.”
(As luck would have it, a police officer stops inside the shop.)
Me: “Wow, that was fast.”
Customer #1: “Officer, this racist b**** was trying to kick me and my homies out. We ain’t even done nothin’!”
Officer: “Really? Because what I saw was you throwing your money at this woman twice, in addition to walking behind the counter, which isn’t allowed for non-employees.”
(The customer and his buddies start throwing a fit, yelling expletives, flipping everybody off, and generally acting unruly. Then they head outside and start throwing boxes around; the leader even takes off his shirt and tries goading everyone into a fight.)
Customer #1: “COME ON, I’LL SHOW Y’ALL! I’LL BEAT Y’ALLS A**ES SO HARD! COME ON!”
(He has another argument with the officer, but thankfully leaves with his buddies. However, he comes back a few minutes later accompanied not by his friends, but his grandmother.)
Customer #1’s Grandmother: “So I understand y’all have a problem servin’ my grandbaby?”
Customer #1: “Yeah, yeah, they were callin’ me all kinds of s***, and the girl over there was saying we were on food stamps!”
Customer’s Grandmother: “…[Customer #1], stand outside and wait while I talk to the lady here.”
(The customer steps outside and my aunt explains everything that happened. After hearing it, the grandmother is incensed and walks outside.)
Customer #1’s Grandmother: “YOU LITTLE PUNK-A**! GET YO’ A** IN THE CAR NOW! You dragged me outta my home for THIS?!”
(As they drive off, my mom finally pulls in.)
Mom: “So, what’d I miss?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
