Cooking Up Some Good Ideas
(My friend lives across the country from me. Every year I send him both Christmas and birthday presents. He usually gets mad at me as soon as he gets them. This year, because I got sick right before Christmas, I sent him his gift late. A few days after the ‘expected’ arrival date I text him.)
Me: “Did you get a box from me?”
Friend: “No… Why would I get a box from you?”
Me: “I sent a box last week. It was supposed to get to you on Tuesday.”
Friend: “Oh… No…”
Me: “Hmm.”
Friend: “Why are you sending me stuff, anyway?”
Me: “I didn’t send a Christmas present this year and you seem to want to try the Amish friendship bread.”
Friend: “Oh, ok… Thank you.”
Me: “Why are you thanking me? You didn’t get it.”
Friend: “It’s the thought that counts.”
Me: “Not when it comes to food. Have you ever tried eating thoughts?”
Friend: “Jerk.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.