Again With The Baggage Baggage

I was working in a quite large retail chain, and a customer approached me at the checkout. I scanned his products and asked if he needed a bag.

Customer: “Yes, a large one, please.”

Through this conversation, the shift leader was working the checkout next to me.

I gave the customer a bag and bagged his items as we are supposed to before he started the craziest rant I’ve ever heard.

What was it about? Plastic bags.

He said a lot, including that our bags couldn’t be used more than once (they could) and were hopeless as garbage bags (we use grocery and retail bags for garbage in Norway) because of their handles. It lasted maybe two minutes while the shift leader was helping another customer.

After the customer finally left, the other customer just sighed and looked at me in clear dismay over the Bag Professor.

Shift Leader: “Well done. That is the exact type of situation where you just say, ‘mhmm,’ until he goes away.”