Admitting To The Mistake Is The First Step…

, , , , , | Right | November 1, 2018

(I am the horrible customer in this story, and I’ve never done anything like this since. I work retail and our store closes at six pm on Sunday. I have had a rotten day at work, but I am starving, so I stop at a not-so-fast food establishment that specializes in ice cream.)

Cashier: “What can I get for you?”

Me: “I’d like a plain chicken sandwich combo. Please hold the lettuce, tomato, and mayo.”

(Since it is a not-so-fast food place, I wait a few minutes before I receive my food. I grab my food, get in my car, and start home. At the first stoplight, I open my sandwich, only to find it has lettuce, tomato, and mayo. I turn around and go back.)

Me: “I asked for my sandwich to be plain. Bun. Chicken. Bun. This has lettuce, tomato, and mayo.”

Cashier: “We’ll make another one for you.”

Me: “No. I want a refund. I’ll go somewhere else.”

(The cashier processes the refund, but only refunds me for the sandwich.)

Me: “I’d like a refund for the whole thing. I’m going somewhere else.”

Cashier: “But there’s nothing wrong with the fries or drink.”

Me: *shoving the bag with my fries and the drink on the floor* “Now there is.”

(The cashier refunded me for the combo. I never set foot in there again… mostly out of embarrassment. I still can’t believe I did that, all these years later.)

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