Adding Insult To Injury
(I’m a security manager for a large building with both office and industrial areas. One of my workers falls on a stairwell. Per protocol, I contact HR as soon as I’m aware of the incident.)
HR: “Okay, so we have three options: The officer can see a doctor now. You’ll have to transport him, and get him drug-tested, too. Or he can choose to wait to seek treatment. And finally, he can refuse any kind of treatment altogether.”
Me: “Okay, I’ll let him know.”
HR: “The last option is the best one for us. I’d recommend using your best ‘Mom voice’ when you tell him the choices.”
Me: “Are you sure that’s okay?”
HR: “He’s probably fine. We’ve already had several OSHA incidents this year, so I’d rather not do the paperwork on another one.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?