Adding Flames To The Fire
(I work in a retail store that sells adult novelties like edible body paint and lingerie. A teenage customer has just bought a lighter with a pot leaf on it around an hour ago.)
Customer: “I want to return this. My mom said I’m not allowed to spend my money on stuff this vulgar.”
Me: “Well, we can either give you a different lighter or a gift card, but our return policy states we don’t give cash back.”
Customer: “Give me a minute.”
(The customer grabs a lighter to exchange it with. It’s in the shape of a hand with its middle finger extended and says ‘f*** you!’ whenever you press the button.)
Question of the Week
Have you ever served a bad customer who got what they deserved?