Acting Nutty
(I am helping a customer scan and email important documents to his insurance company. He speaks English very poorly.)
Me: “Okay, sir. The email is sending now. It will just take a moment. There! Sent!”
Customer: “Is sent?”
Me: “Yes. Your agent should get the email any second now.”
Customer: “Oh! Am so happy! Happy like SQUIRREL!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.