Acting Bright At The End Of The World
(It’s a few weeks before Christmas and I am helping a customer carry a very heavy floor lamp out to her car. It’s been raining most of December, instead of snowing, which is unusual in Norway.)
Customer: *in a sing-song voice* “Oh, I just love the rain!”
Me: *smiling* “Yeah? I kind of prefer snow this time of year myself.”
Customer: *looking both happy and serious* “Oh no, snow messes up the view! The world is going under, it’s ending, and it is important that the view is clear so everyone can see it go down!”
Me: “…”
Customer: “Here’s my car. Thanks for the help! Bye!”
Me: “You’re welcome.”
(I was left wondering why she needed the lamp when the world was ending anyway. Maybe to see it happen more clearly?)
Question of the Week
Have you ever served a bad customer who got what they deserved?