Acting An Oaf About The Loaf

(It has snowed quite severely in our area so today. We are short on staff and no deliveries have been able to reach us.)

Customer: “You’ve run out of bread.”

Me: “Yes, I’m terribly sorry; there is no fresh bread. All I can do is recommend some of our pre-mixed bread flour. You just add water and bake.”

Customer: “I can’t believe you’ve run out of bread. I came here especially.”

Me: “Yes ma’am, I appreciate that, but our delivery lorry got stuck. I am sorry, but there’s very little I can do to assist you.”

Customer: “But you’re [supermarket]! You should never run out of bread.”

Me: “Ma’am, like I said, the roads are impassable. Our lorry couldn’t get here. I normally work at another store, but I couldn’t drive there today, so I am helping out here. Do you mind if I ask whether you walked or drove in?”

Customer: “Well, I walked of course. Have you seen the roads? It would be like driving on pure white death out there.”

Me: “Exactly.”

(I give her time to process this information, bearing in mind what I have said about the delivery drivers.)

Customer: *walks off, muttering* “…can’t believe [supermarket] has no bread!”