Accidental Pizza
(I am part of my school’s film club, and we are on the last leg of shooting our first official short film. It’s cold, and we’ve been shooting for fourteen hours so everyone’s exhausted, but we still need these last couple of scenes, so we’re putting up with it. We can’t afford to pay our cast and crew, so we decide to buy pizza for everyone. My friend calls in the order.)
Friend: “Hi. I’d like three large [specialty pizzas] for delivery to [address], please.”
Employee: “You said [address]?”
Friend: “Yes. We’re filming a movie out at the park next to the aquarium.”
Employee: “Okay, got it. Your order will arrive in about forty minutes.”
(More than an hour later, it still hasn’t arrived, so I call the store, thinking the address threw them off.)
Me: “Hey. I just wanted to check on the status of our order.”
Employee: “Oh… Oh, I see. I’m so sorry, but your driver was in a car accident and had to go to the hospital. Would you like me to refund your order, or—“
Me: “Oh, my gosh. Is he okay?”
Employee: “Yeah, he’ll be fine. It was a minor accident. I’m so sorry for the inconvenience.”
(I was shocked at how eager he seemed to quell my supposed fury, though having worked in food and bev before I could kind of understand. We just sent one of the crew to pick up a fresh order to appease the ravenous actors. I called the store the next day, and it turned out the delivery person was T-boned by a drunk driver, but thankfully escaped with barely a scratch.)
Question of the Week
Tell us about a customer who got caught in a lie!