Accepting The Bitter Truth
(A customer brings a bottle of bitters up to the counter.)
Me: “That will be $24.95.”
Customer: “WHAT? That’s ridiculous. It’s such a little bottle! It’s only $6 overseas! You must be an idiot if you think you can charge me that!”
Me: “I’m afraid there are a lot more taxes and costs, due to exchange and imports, sir.”
Customer: “But even [Town Two Hours Away] has it for $15!”
Me: “Better start driving, then.”
Customer: “I demand to see your supervisor!”
(My supervisor comes over, and has been listening.)
Supervisor: “It’s a really long drive, better start now.”
Question of the Week
Have you ever served a bad customer who got what they deserved?